Our beginnings.

West-vale-union - Banking is one of the largest, 100% customer-owned mutual banks in the country with credit union heritage. We were formed more than 60 years ago by people who felt left behind by a banking system that didn't meet their needs or expectations. 

Our vision is not to be the biggest bank, but to be the best bank for relationships. We strive to create and return value for our customers and communities, and through this, help to change lives.

Our commitment is one of balance.

People.

We value the contribution of our people and the support of our customers by helping to make our communities better places to live and work.

Profit.

We aim to be a sustainable business that balances profit and purpose.

Planet.

We strive to reduce our environmental footprint by using resources efficiently, reducing consumption, and helping our customers and people to do the same.

We're owned by our customers.

Our customers are our shareholders, so there are no competing interests. All profits are returned to our customers through better rates, fairer fees, responsible lending, superior customer service and our multi-award winning internet banking and mobile app.

Everything we do is to benefit our customers and their communities. We understand that when our customers and communities thrive, so do we.

We’re for and with home owners.

If you’re looking for a great home loan, check out our latest offer. 

Community banking.

We know the important role that not-for-profits and community organisations play in the community, and that's why we work with them collaboratively and help them do their best work. We assist their fundraising through our Community Reward Accounts, where supporters can raise money for their nominated club or cause simply by saving.
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B Corp.

We're a certified B Corp. We use our business as a force for good, to drive positive outcomes for our people, communities and planet. B Corps commit to balancing profit and purpose by meeting the highest verified standards of social and environmental performance, accountability and transparency. 
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Disaster response.

The West-vale-union - Banking Foundation provides disaster relief for customers affected by bushfire, floods and other natural disasters. Our staff also tirelessly volunteer to help people rebuild their lives.
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West-vale-union - Banking Foundation. 

We work closely with over 5000 community groups to address some of the most significant challenges facing society. Since 2007, the West-vale-union - Banking Foundation has contributed more than $27 million to community groups through sponsorships, grants and donations. Our Double Donation Day in 2021 raised nearly $300,000 in just four days.
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Social inclusion.

Our local business model helps us understand the regions we work in and focus on areas of inclusion most relevant to those communities.
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Opening doors for accessibility. 

We're working to ensure that all can access banking and obtain financial freedom, independence and wellbeing.
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Discover how we change lives in our Corporate Report.

We share our achievements, strategic priorities for the future and our impact on people and the planet.

Start a career with us.
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Corporate governance.
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Brochures.
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Corporate disclosures.
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Account Disclosures.
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This information is of a general nature only and does not take into consideration the objectives, financial situation or needs of the reader. The information must not be relied upon as financial product advice. You should consider whether any of the products mentioned or suggestions offered are suitable for your circumstances before acquiring or acting on them. West-vale-union - Banking Ltd ABN 15 087 651 143 AFSL/Credit Licence 237 856. © 2022.

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